Personal data

Privacy policy.

How data related to your visit is processed and what rights you can exercise.

Last updated: October 9, 2026

Collection limited to secure operation

Scope

This policy concerns the VPACK site accessible on the domain www.v-pack.fr. VPACK SAS is responsible for data processing specific to this site.

The ChatGPT Sites hosting service is provided by OpenAI Ireland Limited. For data hosted on behalf of VPACK, OpenAI acts as a subcontractor in accordance with the amendment relating to the processing of ChatGPT Sites data. Processing linked to your OpenAI account or its authentication service is also covered by the OpenAI privacy policy.

Data processed

  • Navigation and safetyIP address, date and time of connection, browser or device type, technical logs and security signals necessary for the hosting, availability and protection of the site.
  • Language preferenceThe chosen language is stored in the browser's local storage. In the absence of a choice, the site uses the language declared by the browser to select the version to display.
  • Authorized accessWhen access to the site is restricted, session and authentication information necessary to verify that the visitor is authorized.
  • Contact formFirst and last name, company, professional email address, telephone number when provided, profile and content of the request. This information is transmitted to contact@v-pack.fr so that VPACK can respond.
  • Direct contactIf you contact VPACK by e-mail, telephone or post, the information you communicate is processed in order to respond to your request and manage the professional relationship.

Purposes and legal bases

Technical data is processed to ensure the availability, security and prevention of misuse of the site. This processing is based on VPACK’s legitimate interest in offering a reliable and secure professional site.

The information communicated directly to VPACK is used to respond to requests, prepare a commercial relationship or carry out requested pre-contractual measures. Some data may also be retained to comply with a legal obligation or to establish, exercise or defend a right.

No automated decisions or commercial profiling is carried out using site data.

Recipients and accommodation

Can access the data, within the limits of their missions: authorized people at VPACK and technical service providers necessary for the operation of the site. OpenAI Ireland Limited provides hosting for the site. FormSubmit, a service operated by Devro Labs, receives form data in order to transmit it by email to VPACK.

Technical processing may take place outside the European Economic Area depending on the service providers' infrastructure. Consult the information of FormSubmit and the OpenAI Privacy Policy for their applicable commitments.

Consult the ChatGPT Sites data processing addendum.

Shelf life

The site does not create a database with the information entered in the form. FormSubmit processes the data necessary for their transmission by e-mail and indicates that it can retain pending requests for up to 30 days when the recipient address has not yet been activated. After receipt, VPACK treats the message like any email addressed to it.

Technical connection and security data are kept by the service providers for the duration necessary for the operation and security of the service, according to their applicable policies. The information received directly by VPACK is kept for the time necessary to process the request, then for the legal deadlines useful for proof and compliance with the company's obligations.

Your rights

Depending on your situation, you have a right of access, rectification, erasure, limitation and opposition. When the legal conditions are met, you can also exercise your right to data portability and withdraw your consent for processing based on it.

To exercise a right regarding processing carried out by VPACK, write to contact@v-pack.fr or to VPACK SAS, 14 rue du Clos de Marolles, 28130 Pierres, France, specifying your request. You can also call 02 37 25 18 44 for practical information.

If you believe, after contacting VPACK, that your rights are not respected, you can send a complaint to the National Commission for Information Technology and Liberties — CNIL.

Cookies and evolution

The site does not use any advertising or audience measurement tools. The language preference stored locally and any technical cookies are described in the cookies policy.

This policy may be updated to take into account changes to the site, the services used or regulations. The date indicated at the top of the page identifies the current version.